Refund Policy

At Graphic Surface, we value our customers and want to ensure their satisfaction with our products and services. We strive to provide high-quality digital services that meet the expectations of our clients.

However, we understand that sometimes circumstances change, and our clients may need to request a refund. In such cases, we have a refund policy in place to protect the interests of both parties.

Our refund policy states that refunds will be granted within 30 days of the original purchase date, provided that the client has a valid reason for the refund request. Valid reasons may include, but are not limited to, technical issues with our products or services, dissatisfaction with the quality of our work, or a change in project requirements that prevents us from completing the work.

To request a refund, clients should contact us directly through our customer support channels, providing details of the issue and reasons for the refund request. We will review the request and respond to the client within 5 business days with a decision.

Please note that some of our products and services may have specific refund policies due to their nature or complexity. In such cases, the specific refund policy will be outlined clearly on the product or service page.

We believe that our refund policy is fair and reasonable, and we are committed to resolving any issues that may arise with our clients in a prompt and professional manner.